MediCredit Score (“MediCredit Score,” "we," "us," or "our") operates the website https://www.mastermoneyfinancialservices.com/ and the mobile application ‘MediCredit Score’ (hereinafter collectively referred to as the "Platform").

MediCredit Score is dedicated to safeguarding your (“you,” “your,” or “user”) privacy and the information you share while using the Platform. We deeply value the trust you place in us, and your privacy is of utmost importance to us. For this reason, we uphold the highest security standards to protect your transactions and personal information.

This privacy policy (“Privacy Policy”) outlines how we collect, use, and manage the personal information that we obtain from you. This Privacy Policy is incorporated into and subject to our Terms of Use (“Terms”) and should be read in conjunction with them. All capitalized terms used but not defined in this Privacy Policy shall have the meanings assigned to them in the Terms.

Please carefully review the Privacy Policy before using or registering on the Platform, or before accessing any materials, information, or services available through the Platform. This Privacy Policy (i) is considered an electronic record under Indian data privacy laws, including the Information Technology Act, 2000, and its associated rules and regulations; (ii) serves as a ‘Notice’ under the Digital Personal Data Protection Act, 2023, along with its associated rules and regulations; and (iii) does not require any physical, electronic, or digital signature by the Company.

MediCredit Score's Privacy Policy is governed by the core principle of maintaining your trust and confidence when handling your

(i) You will always have the choice to decide what Personal Information you share with us and how that information is used. Every form or registration process we offer will include a clear opt-out option. However, please be aware that without the required information, we may be unable to provide you with our Services.

We will safeguard your personal information by implementing physical, electronic, and procedural protections in accordance with Indian law. Our employees will be trained to handle personal information appropriately. Additionally, when we partner with other companies to deliver services on our behalf, we ensure they uphold the confidentiality of the personal information we receive from you.

Our Privacy Policy explains how we manage your information when you access our Platform or receive communications, such as emails, SMS, or WhatsApp messages, from MediCredit Score.

Please note that this Privacy Policy does not extend to information you may choose to share on third-party websites we advertise on or on social media platforms where we maintain a profile. Those sites are governed by their respective privacy policies.

Personal Information refers to any information that can identify an individual either directly or indirectly. This includes, but is not limited to, the following types of information:

We will only collect your Personal Information on the grounds stated above in Section 1 and in accordance with applicable laws.

2.1 Account Information: We will only collect your registered mobile number, name, and email address; however, we do not collect/store any account passwords.

In addition to the aforementioned information, your provided information may also be used for:

(i) Resolving disputes and troubleshooting issues;

(ii) Promoting safe services on the platform and protecting the security and integrity of the platform, services, and users;

(iii) Customizing your experience on the platform or sharing marketing materials with you;

(iv) Detecting, preventing, and protecting us from any errors, fraud, and other criminal or prohibited activities on the platform;

(v) Enforcing and informing about our terms and conditions;

(vi) Processing and fulfilling your service requests or responding to your comments and queries on the platform.

We may use your personal information to send you communications regarding the services. If you wish to opt out, you can contact us at info@mastermoneyfinancialservices.com

2.2 We do not collect any sensitive permission information from you.

2.3 Credit information obtained from credit bureaus or credit rating companies is collected based on specific authorization provided by you when you registered your information on the platform. We may periodically access your credit information for up to six months after obtaining your authorization to provide the relevant services. MediCredit Score will retain CIR and related data for a limited period of six months, or until the information is no longer required to provide the services, whichever is earlier.

To continue providing services, MediCredit Score may require your consent beyond the aforementioned six-month period. For continued services, you agree that:

(i) Upon logging into the platform during and beyond the aforementioned period, your consent will be renewed to allow MediCredit Score to continue providing the required services;

(ii) If you wish to withdraw your consent or no longer need the services requiring CIR, you may withdraw your consent by emailing us at info@mastermoneyfinancialservices.com. In such cases, MediCredit Score will immediately cease providing the relevant services, and we may not be able to process any old requests.

3.1. MediCredit Score does not knowingly collect Personal Information from children (individuals younger than the age of 18) without the consent of a parent or legal guardian. If MediCredit Score learns that it has collected such information, it will promptly remove it from all active databases. If you are a parent or legal guardian who believes that MediCredit Score has collected or used your child’s personal information, please contact us atinfo@mastermoneyfinancialservices.com

4.1. MediCredit Score maintains physical, electronic, and procedural safeguards that comply with applicable laws to protect Personal Information that we collect about you. We enable our servers with Secure Socket Layer (SSL) technology to establish a secure connection between your computer and our servers, creating a private session. We employ firewalls and other security technologies to protect our servers from external attacks and securely store your Personal Information. Access to this information is controlled via secure web pages, and access is limited to only those employees or third parties on a need-to-know basis.

4.2. MediCredit Score has reasonable security measures and safeguards in place to protect your privacy and Personal Information from loss, misuse, unauthorized access, disclosure, destruction, and alteration of the information in compliance with applicable laws. We test our systems regularly to ensure that our security mechanisms are up to date. We incorporate commercially reasonable safeguards to help protect and secure your Personal Information and credit report information. However, no data transmission over the Internet, wireless transmission, or electronic storage of information can be guaranteed to be 100% secure.

4.3. We or any of our group entities do not assume any liability or responsibility for the disclosure of your Personal Information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You understand and acknowledge that we cannot ensure or warrant the security of any Personal Information you transmit to us or guarantee that your Personal Information will not be accessed, disclosed, altered, or destroyed by a breach of any of our security measures and safeguards. In the event of any actual or suspected security incident, including a data breach, we will take all measures required under applicable laws. You play an important role in keeping your Personal Information secure. You should not share your Personal Information or other security information for your Account with anyone. We have undertaken reasonable measures to protect your rights of privacy with respect to your usage of the Platform controlled by us and our Services. However, we shall not be liable for any unauthorized or unlawful disclosures of your Personal Information made by any third parties who are not subject to our control.

5.1. From time to time, we may change this online Privacy Policy. We will notify you of the revised Privacy Policy by sending you an email or when you access the Platform and update the “Last Updated” date at the top of this Privacy Policy.

6.1. Generally, you can explore MediCredit Score without disclosing your identity or any Personal Information. However, this may limit your access to certain features or services on the Platform. Once you provide us with your Personal Information, you are no longer anonymous to us. We strive to clearly indicate which fields are required and which are optional. You always have the choice to withhold Personal Information by opting not to use specific services or features on MediCredit Score that necessitate such information.

7.1. Where Personal Information belongs to persons with disability, we collect the same subject to verifiable consent of the guardians of such person with disability, as required under applicable laws.

8.1. Updating Personal Information: If your Personal Information is inaccurate or outdated, please provide us with the correct details so we can update it promptly. Ensure your information is always accurate to avoid service interruptions. You may need to provide supporting documents for verification.

8.2. Privacy Controls: You have control over the Personal Information we collect:

8.3. Consent Management:

8.4. Access to Information: You can request a summary of your Personal Information processed by us and details of third parties with whom it has been shared, subject to legal limitations.:

8.5. Right to Erasure: You can request the deletion of your Personal Information if there is no valid reason for us to retain it. Contact us at info@mastermoneyfinancialservices.com to make such a request.

8.6. Nomination Rights: You may nominate another individual to exercise your rights regarding your Personal Information in the event of your death or incapacity, in line with applicable laws.

8.7. Consent Manager: You can use a consent manager to manage, review, or withdraw your consent for processing your Personal Information. The consent manager will handle these tasks on your behalf and must comply with applicable regulations.

9.1. For any concerns or issues regarding your Personal Information, or to address discrepancies in data processing, please contact our Grievance Officer. We will review and address your concerns in accordance with applicable laws.